Refund and Returns Policy

Last Updated: July 16, 2026

At Vita Spiruline®, we are committed to delivering products of the highest quality. Due to the nature of our food supplement products, we generally do not accept returns or offer refunds once an order has been delivered.

Returns & Refunds

Returns or refunds are accepted only if the issue is the result of our error, including:

• You received the wrong product.
• The product arrived damaged during shipping.
• The product’s safety seal was broken or the bottle was opened upon delivery.
• The item received is defective or does not match your order.

If any of these situations occur, please contact us within 48 hours of receiving your order. Include your order number, a description of the issue, and clear photos of the product and packaging. After reviewing your request, we will arrange a replacement or issue a refund where appropriate.

Non-Returnable Items

For hygiene, food safety, and quality assurance reasons, we cannot accept returns or refunds for:

• Opened or used products.
• Products returned because of personal preference or change of mind.
• Products that have been improperly stored or handled after delivery.

For any questions regarding your order, please contact us.